•  50,000 artykułów dostępnych do natychmiastowej wysyłki.
  •  Darmowy zwrot (dla wszystkich krajów w EU)
  •  Indywidualna porada przy zakupie roweru
  •  Możliwość zwrotu do 30 dni.
  •  Montowane w Niemczech

Delays in returns: At the moment we need a little more time to confirm your return after we have received it. Please excuse the waiting time.

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RETURNS, WARRANTY CLAIMS & EXCHANGES

WARRANTY CLAIMS 

Have you discovered a defect in a ROSE product within the warranty or guarantee period?

Please contact our customer service via email and provide the following information:

  • Customer number
  • Product code
  • Product code
  • Description of the defect
  • Picture of the defect

We will investigate the situation and contact you.